"We always try and make things as clear as we can for our customers, but we also need to make you aware of our terms and conditions as set out on this page "

Terms and Conditions

Contract to use Noble Fleet Services s Ltd’s Website
1 This website is owned and operated by Noble Fleet Services  Ltd (Noble), whose principal place of business is at 4 St Peters Croft, Belper, DE56 1FT and it provides this site to you subject to the following terms and conditions.


2 Please read these terms and conditions carefully - if you use our site you are deemed to have accepted these terms and conditions and thereby have entered into a legally binding contract. The terms and conditions stated need to be read in conjunction with the order you accept from us. Please leave this site if you do not wish to accept these terms and conditions


3 We reserve the right to make changes to these terms and conditions from time to time which will take effect from the date when the changes are posted on this website. Your continued use of this website will constitute your acceptance of any changes to these terms and conditions. Please remember that throughout these terms and conditions when we mention "we", "us" or "our", we mean Noble Fleet Services  Ltd. When we refer to "you" we mean the user of our website. 

Website Information


1 For the purposes of these terms and conditions the expression "Website Information" means the images, applets, scripts, text and graphics operating in or which form part of this website.


2 All intellectual property rights in the Website Information, in the selection and arrangement of the Website Information, in the design of this website and in all software compilations, underlying source code, software and all other material operating in or forming part of this website are owned by Noble Fleet Services  Ltd, or its content and technology providers except in so far as individually stated or acknowledged by us on particular material or items.


3 Without affecting our own or any third party intellectual property rights, you are not permitted to copy, alter or reproduce any of the content of this site without our prior consent.


4 You may view Website Information in a web browser for private use only. Copying Website Information into a computer cache or storage device for private on or off-line use is also permitted. You may not make a copy of the Website Information or any part of it for any other purpose without out prior written consent, which may be granted at our sole discretion.


5 Nothing in these terms and conditions or on this website constitutes a licence to use or copy the Website Information. 


Vehicle Information
1 The vehicle specifications displayed on the website are supplied by the vehicle manufacturers to CAP and formatted for our use. Whilst every effort is made to verify and ensure the accuracy of the data, the information should only be used as a guide and no decision should be made to purchase, hire or lease a specific vehicle without verification of the latest data from either the manufacturer or franchised dealer. If you require a specific option on your vehicle, whether it is standard or additional, please speak to your sales consultant prior to order. For the avoidance of any doubt Noble Fleet Services  Ltd will not be liable for any loss or damage arising, in contact, tort or otherwise, directly or indirectly from the use of or reliance upon any information contained on the Website, nor products or services provided by third parties (whether individuals or corporations) featured on the site. 


2 Upon entering into a contract agreement, you are responsible for the running of the Vehicle in accordance with the manufacturer’s guidelines. This includes keeping the Vehicle properly serviced in accordance with the manufacturers recommended service schedule by an agent approved by the finance company.


3 All images on the website are for illustration purposes only.


4 We reserve the right to make any changes to the Website Information without notice and without incurring any liability to you.


5 For pre-registered vehicles sold with the balance of the manufacturers warranty, an MOT will be required (at customers cost) 3 years from published taxation point, in line with UK law. If a vehicle is pre-registered, you will be entitled to the balance of the manufacturer’s warranty and roadside assistance cover. In the event that the warranty expires within the contract hire period, you will be liable for any repairs or breakdown costs, unless a maintenance package is purchased as part of the contract, in which case repair costs may be covered subject to the maintenance terms and conditions.


6 This website, like any other, is susceptible to cyber-squatting and vandalism. We do not accept any responsibility for, or liability in respect of, any information which appears on this website as a result of such actions. 


Prices
1 Prices are correct at the time of publishing.


2 Prices quoted for business leasing exclude VAT.


3 Should the VAT rate change between the placing of the order and the supply of the vehicle, payments will be adjusted accordingly.


4 Unless stated to the contrary advertised prices include;


5 i. Delivery by the dealer to your chosen UK mainland destination, however Noble reserves the right to pass on any additional costs associated with delivery on certain vehicle offers. You will be advised of any additional charges prior to the order being processed by us. If they are unacceptable, you will be entitled to choose an alternative vehicle or cancel your order with a full refund,


6 ii. Number plates,


7 iii. Road Fund Licence for the term (if applicable), and
8 iv. Vehicle Registration Charge.


9 Noble reserves the right to change the price of the vehicle, either before or after an order is placed. If the price of a vehicle is changed after an order is placed Noble shall notify you of the change and you have the right to withdraw your order if the change is not acceptable.


10 Prices quoted may vary depending up on vehicle colour. This is a result of different residual values set by the finance company or may depend upon stock availability.


11 Prices on the web site are for information purposes only and do not constitute an offer by Noble Fleet Services  Ltd which is capable of acceptance by you.


12 Prior to processing your order a processing fee will be required. The amount required will be stated on your order form prior to acceptance by you.


13 Prior to ordering your vehicle a deposit may be required. Subsequent cancellation may result in the loss of any monies paid subject to the discretion of Noble Fleet Services  Ltd.


14 Credit card payments incur an additional 1.95% surcharge.


Orders
1 An order of a vehicle from the Noble Fleet Services  Ltd’s website is an expression of interest by you to obtain the vehicle ordered at a price similar to that advertised.


2 An order does not create a contract between you and Noble Fleet Services  Ltd, ’Noble’ to purchase, hire or lease a vehicle. For there to be a contract between you and Noble to purchase, hire or lease a vehicle, Noble must locate a vehicle matching the specification you require, at a price agreed between you and Noble. You must enter into a finance agreement with a finance company. For the avoidance of any doubt, there is no contract to purchase, hire or lease a vehicle between you and Noble until the finance agreement is signed by you and the finance company and it becomes executed/operational.


3 We may introduce you to our carefully selected panel of finance providers who may then pay us for the introduction. We will not refer you outside of this panel.


4 Following an accepted order, we will carry out a credit check on you as part of your application process. If you are applying on behalf of a limited company, you are confirming you have authority to authorise a credit search in the name of the Company and each Director. 


5 If the vehicle you have ordered is not available, Noble will contact you by email or telephone to provide possible alternatives. If the alternative is not acceptable by you, Noble Fleet Services  will cancel your order and refund any monies paid. If the vehicle is available Noble Fleet Services  will confirm an estimated delivery time. Please note that any dates provided is intended as a guide only and should this date change, we will notify you once we have the information available.


6 For cancelled orders, customers are entitled to a refund of the processing fee. The refund will be issued to private individuals, sole traders and partnerships who have not entered into an agreement within six months of an introduction. The law applies equally to both personal and business customers, unless they are limited companies or limited liability partnerships. Refunds will be issued within 30 calendar days from the day on which Noble Fleet Services  receives the notification of cancellation.


7 Depending upon circumstances, such as a change in business requirements, limited companies and limited liability partnerships will not be entitled to a refund but may be eligible for a credit note against future orders up to a maximum of six months from the point of cancellation. Customers should contact Noble Fleet Services  in the first instance to discuss their case as this is judged on a case-by-case basis

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Delivery/Registration


1 Upon receipt of a correctly completed and signed finance agreement; payment of any deposit, and if applicable payment of any balance of monies Noble will arrange delivery of the vehicle to your chosen destination.


2 Please note that the monthly rental/lease price includes the cost of driving the vehicle to your specified address, provided your address is situated on the UK mainland. Certain delivery locations may incur an additional delivery charge and we reserve the right to recover this charge from you. However, we will advise you if there is an additional delivery charge prior to you completing the finance documentation.


3 Your vehicle will be delivered to your specified address, provided your address is situated on the UK mainland. A maximum of up to 100 miles will be deducted your pre-agreed mileage terms in acknowledgement of potential delivery mileage (subject to finance provider). Additional delivery mileage beyond 100 miles will count towards your agreed mileage agreement. If you require Vehicle Transported Delivery (the vehicle is delivered on a trailer/transporter) this can be arranged but an additional charge will be made.


4 Information on "lead times" are estimates only and do not constitute an obligation to supply the vehicle in the time specified. Delivery dates are subject to change by the manufacturer, and Noble Fleet Services  Ltd has no control or influence over manufacturer lead times and will not accept any responsibility for any losses or inconvenience caused because of a delay by the manufacturer.


5 Please note that the statutory cooling off period observed by finance companies applies to all vehicles, and vehicles will not be delivered until the ’cooling off’ period has expired.


6 Local registration of vehicles is not possible.


7 Proof of insurance is required before delivery can take place. Please note that the hirer obtaining finance must be the main policy holder or a named driver on the insurance certificate. 


Excess Mileage

1 The excess mileage charge as set out on your order is valid for up to 100% of the annual mileage allowance. Any additional mileage in excess of 100% of the allowance may be subject to a higher rate. This will be recorded on your finance agreement/lease contract if applicable.

 
Fast Lease
1 Refers to cars that are in stock at supplying dealers and are available for delivery after receipt of all completed contracts and after any necessary cooling off period has expired.


2 Please note that the statutory cooling off period set by the finance company still applies to vehicles offered with the Fast Lease service. Stock vehicle flags are added and removed based on information provided by supplying dealers on a daily basis.


3 Delivery dates are subject to change by the manufacturer, and Noble cannot be held liable for any delays caused by the manufacture or any other circumstance outside Noble's control.


4 There is no binding agreement between you and Noble until a valid finance agreement is in existence, and Noble has received all correct documentation.

 
Car Accessories


1 All non-dealer fit accessories are potentially available; however Noble Fleet Services  Ltd will be required to investigate the availability of the required options prior to providing an estimated delivery date.


2 Noble Fleet Services  reserve the right to refuse installation of an accessory or to offer an alternative if in the sole opinion of Noble the product is not suitable for installation on the specified vehicle

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3 Noble Fleet Services  reserves the right to remove accessories from the order and offer a full refund of any specified accessories which are removed, if it is discovered that the goods are unavailable and/or in the sole opinion of Noble Fleet Services  Ltd are unsuitable for fitting to the vehicle. Please note that the removal/non fitment of non-dealer fitted accessories does not entitle you to cancel any finance or lease agreement you have already entered into. 


Free Offers / Special Offers

1 The ’Free Offer’ or ’Special Offer’ banners refer to a promotional gift that is offered at no extra cost to the customer when they fulfil an order with Noble Fleet Services .


2 The promotional gifts are offered on selected vehicles only are subject to purchase. The promotional gift will be dispatched after customer has taken delivery of the car.


3 In the event of a promotional gift becoming unavailable, a substitute of similar style and equal or greater value will be supplied.


4 The promoter accepts no responsibility for claims that are lost, damaged or delayed in the post.


5 Noble Fleet Services Ltd reserves the right to withdraw or amend any ’Free Offers’ or ’Special Offers’ at any time. 


Statutory Rights


1 Nothing in these conditions shall affect your statutory rights.


2 Noble is committed to customer service. If you are dissatisfied with our service, we will endeavour to resolve any issues in a fair and effective manner. 


3 For a copy of our customer complaints procedure or if you have any feedback regarding our service you should email fleet@noblefleetservices.com We are committed to acknowledging your feedback within 3 working days of receipt and undertaking all reasonable efforts to resolving it promptly under the circumstances. We will provide you with a timescale for resolving the dispute and keep you regularly updated with its progress. We would seek to resolve any complaint or concern you may have in the first instance if we are unable to then you may be able to refer your complaint to the Financial Ombudsman Service.


4 Noble Fleet Services  Limited is not licensed as a credit broker under the Consumer Credit Act 1974 by the Financial Conduct Authority. We are not able to provide personal leasing agreements.

Noble Fleet Services Limited is registered in England and Wales. Registered Number - 9600887. VAT Number - 216 8422 14. Registered Office and Trading Address: 4 St Peters Croft, Belper, Derbyshire, DE56 1FT

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